Terms and Conditions
General
This website is solely managed by The Soap Farmer. Throughout this website, the terms “we”, “us”, and “our” refer to The Soap Farmer.
By accessing or using any part of this website, you agree to be bound by these terms and conditions. The headings used in this agreement are included for convenience only and will not limit, or otherwise affect, these terms and conditions.
We reserve the right to update or change any of the information at any time without notice. This can include, but not be limited to, the terms and conditions, pricing, and products. Unless stated otherwise, any changes take effect immediately.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of this website, intellectual property, or service, or any contact on the website through which this website, intellectual property, or service is provided, without express written permission from us.
We reserve the right to refuse service to anyone, for any reason, at any time.
Your Obligations
You must provide true, current, and complete information in your dealings with us, including when setting up an account, and must promptly update that information as required so that the information remains true, current, and complete. You must keep your information secure and not permit any other person to use your account, including not disclosing or providing account information to any other person.
We, or any person acting on behalf of us, will not be held liable for any loss you suffer, or costs you incur, whether by a direct or indirect result of your failure to comply with these terms and conditions, including by a person who accesses and uses this website by using your account information.
Privacy
We have a Privacy Policy.
Pricing and Payment
All pricing listed on this website is in New Zealand Dollars (NZD) and includes GST (Goods and Services Tax). Unless stated otherwise, payments made to us will be in New Zealand Dollars (NZD).
We provide payment options through the third party payment gateways, Stripe and PayPal. These providers have their own privacy policies in respect to the information we are required to provide to them for your purchase related transactions. It is recommended that you read their privacy policies so you can understand the manner in which your personal information will be handled by them.
Products and Services
Our products are all handmade in small batches to ensure best quality, therefore products may differ slightly in weight, colour, and smell. We do not not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors will be corrected.
We reserve the right, but are not obligated, to limit the sales of products or services to any person or geographic region. We may exercise this right on a case-by-case basis. We also reserves the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at our sole discretion. We may discontinue any product at any time.
The information provided on this website and product packaging is an overview to inform you of the general uses of our products. None of the statements are designed to treat or diagnose any particular conditions or illnesses. Our products have not been viewed or evaluated by any medical body and they are not intended to diagnose, treat, cure, or prevent diseases, illnesses, or any other health conditions. If you have any allergies or pre-existing conditions, you should seek medical advice before using any of our products.
Shipping and Returns
We have a Shipping and Returns Policy.
Intellectual Property
Except for royalty free photographs and videos, we own all proprietary and intellectual property rights on this website, including all products and product recipes, information, data, text, graphics, artwork, logos, photographs, and videos.
Disclaimer
We are based in Auckland, New Zealand, and all products and services are currently only available to New Zealand consumers. We make no representation or warranty that this website is appropriate or available for use in all countries, or that the content satisfies the laws of all countries. You are responsible for ensuring that your access to, and use of, this website is not illegal or prohibited, and for your own compliance with applicable local laws.
This website may provide links to third party websites. We are not responsible for the currency or accuracy of the content on such websites, and the inclusion of such links does not imply endorsement by us of the linked website or its provider.
We, or any person acting on behalf of us, have no liability or responsibility to you, or any other person, for any loss in connection to this website being unavailable or performing slowly, or any error in, or omission from, information made available through this website.
